Legal

Terms of Service

The terms that govern your access to and use of the Gapless website, applications, and services.

Last updated: June 10, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Gapless. By creating an account or using the service, you accept these Terms together with our Privacy Policy and Acceptable Use Policy, which are incorporated by reference. If you use Gapless on behalf of an organization, you represent that you are authorized to bind that organization.

1. The service

Gapless provides adaptive learning tools that map what you know and generate personalized courses, lessons, and assessments. We may add, change, or remove features as the product evolves, and will not materially reduce the core functionality of a paid plan during its current term.

2. Eligibility and accounts

You must be at least 16 years old and able to form a binding contract to use Gapless. You are responsible for your account credentials and all activity under your account, and you agree to provide accurate registration information and notify us promptly of any unauthorized use.

3. Subscriptions and billing

Some features require a paid subscription. Fees, billing frequency, and plan limits are presented at checkout. Unless stated otherwise, subscriptions renew automatically at the end of each billing period and can be canceled at any time, effective at the end of the current period. Fees are non-refundable except where required by law.

4. Your content

You retain all rights to the content you submit to Gapless, including prompts, documents, and learning inputs. You grant us a limited license to host, process, transmit, and display that content solely to provide and improve the service, and you are responsible for having the rights necessary to submit it.

5. Generated output

Gapless uses AI to generate learning maps, lessons, and assessments. Output may contain errors or omissions and is provided for informational purposes only. You are responsible for reviewing generated material before relying on it, particularly in professional, regulated, or safety-critical contexts.

6. Intellectual property

The service, including its software, design, and branding, is owned by Gapless and protected by intellectual property laws. Except for the rights expressly granted in these Terms, no license to the service is granted, and you may not copy, modify, or create derivative works from it.

7. Acceptable use

Your use of the service must comply with our Acceptable Use Policy. We may remove content or suspend or terminate access for violations, and may do so without notice where necessary to protect users, third parties, or the service.

8. Termination

You may stop using Gapless or delete your account at any time. We may suspend or terminate access for breach of these Terms. Upon termination your right to use the service ends, and provisions that by their nature should survive, including ownership, disclaimers, and limitations of liability, will survive.

9. Disclaimers

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.

10. Limitation of liability

To the maximum extent permitted by law, Gapless will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our aggregate liability under these Terms is limited to the amounts you paid to Gapless in the twelve months before the event giving rise to the claim.

11. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will provide reasonable advance notice, such as by email or an in-product notice. Continued use of the service after a change takes effect constitutes acceptance of the updated Terms.

12. General

These Terms are the entire agreement between you and Gapless regarding the service. If any provision is found unenforceable, the remaining provisions remain in full effect, and a failure to enforce a provision is not a waiver of it.